Customize your email templates

Company → Email Templates covers three groups — Quotes, Invoices and Job reports — each with its own emails (e.g. the invoice email and the overdue reminder).

Screenshot of the customize your email templates screen in SJMS
  1. 1Go to Company → Email Templates.
  2. 2Pick a template — e.g. “Invoice email” or “Overdue reminder” — and edit its subject, intro or closing text.
  3. 3Use the tokens shown for that template (like {invoiceNumber} or {businessName}) to pull in real details automatically.
  4. 4Click Save, or Preview first to see exactly what your customer will receive.
Good to know: Leave a template untouched and it just uses SJMS's default wording — you only need to edit the ones you want to personalize.

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